Online appeals & conferences
Real property, homestead, address change, and motor vehicle assessment appeals — filed and tracked online by property owners.
PVA Portal · In production at Louisville Metro PVA
The complete software platform for Kentucky PVA offices.
Online appeals, scanner-driven document management, real-time County Clerk integration, and a back-office automation engine — all in one platform built specifically for Property Valuation Administrator offices.
Modules
Everything a modern PVA office runs on.
Adopt the whole platform or just the modules you need. Each one is already in production.
Scanner & document management
Direct scanner hardware integration with role-based access, full search, and a complete audit trail.
County Clerk integration
Real-time REST API exchange with the County Clerk's office. No more FTP, no more manual file drops.
Daily automation engine
Scheduled jobs handle imports, file routing, and data transforms — alerting staff only when needed.
Scheduling & forms
Appointment scheduling, calendar management, and digital form generation built into one workflow.
Audit & access control
Role-based permissions, full activity logs, and reporting that satisfies internal and external review.
Screenshots
Software your office (and the public) actually wants to use.
Built for two audiences
Property owners get a portal. Staff get a workshop.
Property owners
- File homestead, address, and motor vehicle appeals online — 24/7
- Upload supporting documents directly from any device
- Track appeal status in real time
- Receive automated email updates
PVA staff
- Manage every appeal type from one unified dashboard
- Schedule conferences and resolve cases without paper
- Search documents instantly by metadata, date, or type
- Stop firefighting daily imports — automation handles them
Right-sized rollout
Built for small and mid-sized PVA offices
Proven at Louisville Metro scale, packaged so any Kentucky county office can launch without heavy overhead.
Turnkey onboarding
We handle setup, configuration, and staff training.
Start simple
No IT department required; start with homestead and address changes only.
Grow at your pace
Add other workflows when ready.
FAQ
Common questions
Yes — it's in production at Louisville Metro PVA today, handling online appeals, scanner-driven document management, County Clerk integration, and daily automation.
Yes. We replaced manual FTP transfers in Jefferson County with a real-time REST API. We can do the same for your county or extend the existing integration.
Every action is tied to an authenticated user, role-based permissions limit what staff and citizens can see, and a complete audit trail records who scanned, viewed, or modified each record.
Yes. Training, documentation, and ongoing enhancements are part of every engagement. We don't hand off and disappear.
Yes. The PVA Portal is modular — you can adopt the appeals portal, scanner integration, automation engine, or all of them, configured to your office's actual workflow.
Cloud deployments run on Microsoft Azure, with the hosting region and model confirmed with your office during onboarding. On-premises deployments can also be supported.
For cloud deployments, databases and uploaded documents are backed up through Azure managed backup services so records can be restored if needed. Exact recovery point and recovery time targets (RPO/RTO) depend on each county's hosting configuration and are defined with your office during onboarding.
Your PVA office retains 100% ownership of all assessment records, filings, and uploaded documents. Staff can export records and reports in standard formats (such as CSV/Excel and PDF), and we provide a complete export of your database and document files upon request or at the end of an engagement.
Staff sign in with individual authenticated accounts governed by role-based permissions, separating public filers, PVA staff, and administrators. Audit logs record key actions — including who submitted, viewed, scanned, updated, or exported a record and when.
Ready to see the PVA Portal in action?
We'll walk you through the full platform — appeals, document management, integrations, automation — in a 15-minute walkthrough.